Field service

Field repair mobile app

Give technicians an iOS app for managing jobs, parts, and status updates while working on site.

Problem

Technicians needed access to job information and a way to record progress in field conditions where connectivity could be unreliable.

Built native iOS workflows for managing jobs and sending status updates, with interfaces suited to on-site use.

Technicians and back-office staff had clearer job status and a more direct way to coordinate field work.